Kimmel and Silverman, a lemon law firm in the Northeast, says that the fuel pump issue with BMW vehicles is on the rise. The law firm reports it has successfully resolved numerous lemon law and breach of warranty claims dealing with this BMW fuel pump issue for both refunds and significant cash recoveries. The firm has seen this problem with 1-series, 3-series and 5-series vehicles.
The Lemon Law firm indicates that BMW is working to correct the problem and has extended the warranty on the fuel pump to 10 years/120,000 miles. In the meantime, some BMW drivers are dealing with multiple repairs for the same problem. Fuel pump failure can lead to stalling so it is essential that shops continue to monitor the problem on vehicles they service.
To assist your customers and prevent problems on your end, make sure that all clients receive invoices for service done to their vehicles. These invoices should specifically identify the problem the consumer is complaining of, the amount of the days that the car was in service, a detailed explanation on how the problem was fixed and a list of all the components replaced in the vehicle.
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